Support
trovie sorts the posts you find across social media into folders on your iPhone. Below are answers to common questions. If you need more help, email us at the address at the end of this page.
Frequently asked questions
How do I add a post?
In Instagram, Facebook, TikTok, Threads, Reddit or X, tap Share on the post and choose trovie. Or copy the post's link, open a folder or Library in trovie and tap +. Add Post fills in the copied link for you. Pick a folder and tap Add.
trovie isn't in my share sheet. What do I do?
iOS lists the apps you share to most often first, so trovie may be further along the row at the start. In trovie, open Settings (the person icon in the tab bar), then General › Share Sheet Setup for step-by-step help for each app.
Which apps and websites work?
Instagram, Facebook, TikTok, Threads, Reddit and X. Links from other websites come in as the page's photos and videos, or as a readable article when there are none.
A post didn't come in. What can I try?
Some posts can only be seen when you're signed in. Add your account in Settings › Accounts, then try again. Instagram stories can't be added, so try a post or reel link instead. If a post has been deleted or made private, trovie can't open it either.
Do I have to sign in?
No, signing in is optional. If you do, you sign in on the platform's own page inside trovie, and trovie never stores your ID or password. Signing out in Settings › Accounts removes that session from your iPhone.
Do my posts need an internet connection?
No. trovie keeps a copy of each post on your iPhone when you add it, so your folders open without a connection. Adding new posts and signing in need one.
Why does iOS ask whether trovie can paste?
When you open Add Post, trovie reads a copied link so you don't have to paste it yourself. You can allow or deny this in the iPhone's Settings › Apps › trovie › Paste from Other Apps.
How do I back up my library?
Open Settings (the person icon in the tab bar), then Data › Back Up Now. Backups stay on your iPhone. Use Share to send a copy to iCloud Drive, AirDrop or anywhere else. To bring a backup back, use Restore.
I deleted a post by mistake. Can I get it back?
Yes, within 30 days. Deleted posts go to Trash first. Open Settings, then Data › Trash, and restore it. After 30 days, posts in Trash are deleted for good.
Can I hide a folder?
Yes. Touch and hold the folder and choose Hide. To see hidden folders again, turn on Show Hidden Folders in Settings › General. Hiding never deletes anything.
trovie says my iPhone storage is low.
trovie keeps the photos and videos of your posts on your iPhone, so it needs free space to add new ones. Removing posts you no longer need, or emptying Trash, frees up space.
Contact
If you have any questions, please email wisenak@gmail.com.